Order Process

Before Your Order: Get Organized

• Download the order form in order to get acquainted with all the information you’ll need to submit
• Hit up the Customization tab above for more info about number styles, and things to be aware with screen printing! Finalize the design of your gear, including the size and color of your design and numbers. Remember, if you have any questions, we’re only an email or phone call away.
• Make sure you give yourself enough time to collect sizes, player numbers, and player names. Submitting everything correctly the first time helps ensure we don’t make any mistakes on your order.

STEP 1: Submit Order Form and Artwork

Submit your final order form and artwork to us via email at team@fiveultimate.com. Straight and simple!

STEP 2: Sort Out the Details

Approximately one business day after you submit your order, you’ll get a preliminary invoice and digital mock ups emailed back to you. This is to confirm with you that we have all the specifications on your order correctly interpreted. Depending on how complicated your order is, this back-and-forth of sorting out the details can take up to 5 business days or more. The busier we are, and the more changes you have for us to make, the longer this part of the process will take.

Getting thoroughly organized before you order can save a lot of time in this step. If the order form is well filled out, your artwork is well formatted, and you’re on top of responding to our emails, this can take only a few days. On the flip side – if you’re disorganized, indecisive, and slow to respond, this step can take weeks!

STEP 3: Approve Digital Mock Ups and Invoice, then Send Payment

Once we’re all on the same page regarding your order, give us written approval via email of the invoice and mock ups.

With this approval you should also give us written notice via email that payment is on its way. We do not send your gear to the printer without this email.

For team orders we currently accept:

• Personal Checks
• Business Checks
• Cashiers Checks
• Money Orders
• Purchase Orders*
• Wire Transfers**
• Credit Card

* For purchase orders, contact your official school or organization’s office. Purchase order must be received before gear can be shipped.
** All international orders must be made through either wire transfers or credit cards.

STEP 4: Screen Printing

The printing process can take between 7 and 15 business days, depending on how busy our printers are.
After all the gear is printed we quality control the final order to make sure we didn’t make any mistakes!